What our Customers say...
As a small business owner in Cambria, I was devastated to learn that a fire in an apartment above my shop had created water and potential smoke damage in my store while I was out of town. Having to rely on phone conversations to understand what was going on, and what I needed to do, was very frustrating. The SERVPRO crew was amazing. I spoke with Tony during the day as my husband and I flew back to SLO, and I appreciated how calm and informative he was. In the days that followed I found everyone in this crew to be the best. If you find yourself in a situation like this, it is immensely helpful to have calm, professional, respectful people who know what they're doing. I highly recommend SERVPRO.
Hats off to the entire SERVPRO San Luis Obispo team for making it' look like it never happened'. I am the office manager of a local property management company and Amber and Jim handled a pretty extensive overhaul caused by a sewer mainline backup for 2 of the properties in the complex. They were EXTREMELY courteous, patient and fully explained the work that needed to be done. Jim and Amber met with the owners of the units multiple times and facilitated the cleanup and restoration with the utmost efficiency. If you are looking for a 'one stop shop', THIS IS IT!! Everything from start to finish was handled with professionalism and a level of dedication that is refreshing. So, thank you, thank you, thank you, to the entire SERVPRO team...you KNOW I will be calling if I need your support and expertise again!
We had a huge bathroom overflow in our office. We tried to clean it up. When we came in the next morning, it was worse. We called SERVPRO and they came out with these huge dryers and de-humidifiers.They pulled up the carpet and got everything dry. Then they cleaned the carpet to. It was the best case fix I could imaging. In about a day, everything was back to normal. We had an excellent experience with them.
We discovered a leak from our upstairs shower. We had a plumber come out. We then called our insurance, who directed us to SERVPRO, who installed hot-air blowers for several days and who will now move on to work with the insurance contractors to repair the damage. We are writing to commend SERVPRO for their excellent and helpful service: Tony, Daniel, Joe, and Jay were all very polite and hard-working, and very professional. We were lucky to find them.