Recent Posts

6 Reasons Why SERVPRO is the best in the Industry

11/14/2019 (Permalink)

a female technician and male customer in the background with servpro logo with a green check mark in a box SERVPRO Emergency Ready

Many Families and Business Owners rely on SERVPRO of San Luis Obispo to restore their damaged property for many reasons. Here are 6 reasons.


1. We Respond to You Immediately
We always have someone that will take your call 24/7.

2. You’re Part of Our Team
We work with you and for you. You receive a complete explanation of the work we will do and why it needs to be done a certain way.

3. SERVPRO Is Qualified
Our repair and restoration technicians have the best training in the industry. Our results will create a measurable difference for you.

4. We Have the Latest Technology
In the past years there has been a rapid advancement in technology and techniques used in the restoration industry. With these advancements it allows SERVPRO of San Luis Obispo to restore your property to pre loss condition quickly and more effectively.

5. We Handle Any Loss from A Natural Disaster—Big or Small
Have multiple locations? No problem. Suffer a small loss from water or fire? We can handle any kind of loss that has been done to your property. Whether it is your house or commercial location.

6. We’re Approved, Certified, And Experienced
We’re trained to IICRC (Institute of Inspection Cleaning and Restoration Certification) standards in fire and water cleanup and restoration. SERVPRO has been in business for more than 50 years. Hard-earned results have made SERVPRO a leader in the fire and water cleanup and restoration industry.

Smooth Claim Process with SERVPRO

11/14/2019 (Permalink)

gentleman with a pink shirt talking on the phone on his desk Insurance agent

If you have suffered a disaster at your home or business the last thing you want to stress about is the insurance claim. For this reason, our whole team ensures they make the claim process stress free as possible. SERVPRO of San Luis Obispo will help make it “Like it never even happened.” That way you, your family or business can get back to what is important.
Our goal is to make the insurance process is smooth as possible during a loss. Therefore, we will:
• Create thorough visual and written documentation of the damage to your home or business
• Document the condition of each item we remove for cleaning or storage
• Work directly with your insurer, communicating with the insured along the way as well.
• Handle the paperwork to make sure the processing and payment of your claim is as fast as it can be.
We are so proud that so many insurance companies recommend SERVPRO to their client. They are fully aware of the benefits that come along with our partnership.
Our team is here for you if you experience a disaster. Our technicians have specialized training and years of experience in water, fire, mold and biohazard clean up and restoration services.

SERVPRO of San Luis Obispo takes extra steps to store your belongings

11/14/2019 (Permalink)

small and big plain brown moving boxes stacked up on top of each other on top of a wooden floor next to a window Moving Boxes

Water, Fire, and Mold damage affect not only the structure of your house but also your belongings. SERVPRO of San Luis Obispo understands that your home is more than a structure. Your belongings are important to us, which is why we provide the following to help restore and protect your belongings while we are remediating your home.

Move-Outs/Pack-Outs

If your home requires extensive restoration or cleaning, SERVPRO of San Luis Obispo can conduct an organized, efficient move-out of the affected area. A move-out will include the following:

  • A quicker remodeling processes
  • Protecting items from potential damage
  • Protecting contents from further on-site damage

When restoration is completed, we will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage.

Off-Site Storage

When there is no space for your personal items to be stored in a safe place in your property. SERVPRO of San Luis Obispo arranges all the paperwork for your personal items to be stored in an offsite storage unit that will be close for you in order to get personal items in and out without any problems.

Contents Claim Inventory Service

When disaster strikes, the damage can often feel overwhelming. Well we can help ease the worry and confusion during the recovery process by offering our Contents Claim Inventory Service. It provides a detailed and accurate list of your belongings. We take a room-by-room inventory of your personal items, including digital photos, and in some cases bar coding.

If your home and belongings need restoration services, rest assured that SERVPRO of San Luis Obispo has you covered. We can pack out, store and restore your belongings.

Why SERVPRO??

11/13/2019 (Permalink)

Servpro logo with fire & water - clean up restoration lettering in black and like it never happened in white lettering SERVPRO logo

SERVPRO of San Luis Obispo often get questioned of Why should we choose SERVPRO? What is it that SERVPRO can offer or do differently than all the other cleaning and restoration companies out in the community?  The answer to those questions always starts the same way, with the list of all the training and certifications held by SERVPRO technicians, the process that is used to manage different projects, and the support provided by corporate and the SERVPRO network.  While those are all valuable assets, what truly sets SERVPRO of San Luis Obispo apart is the team we have on hand. Between the office manager, production manager and our production team, they average 8 to 12 years of experience just with SERVPRO.  This amount of experience provides them with all the tools and knowledge necessary to handle projects of any type or size.  Whether it is a simple carpet cleaning job or a large fire loss, the crew at SERVPRO of San Luis Obispo has the experience to make it "Like it never even happened."

How to Detect Water Damage in the Bathroom

10/11/2019 (Permalink)

Water damage is not always easy to find, especially in the bathroom. After all, water is a normal thing in bathrooms! A broken pipe is a clear sign of an issue; however, what about the hidden culprits like a cracked shower tile, unstable or old caulking and grout, or a leaky seal on base of the toilet bowl where tiny leaks are causing large amounts of damage to floor boards, ceilings, and walls as well as a potential drain on your wallet of thousands of dollars in repairs?
Consider some of these hints for possible areas of water damage in your bathroom and act quickly if you find them:
Soft Floor
If you know your home was built with a wooden floor system, the sub floor is most likely made of plywood. If the plywood is subjected to moisture, the subfloor will rot, and the floor will begin to feel soft or spongy in places. Your toilet may also feel unstable when you sit down. This could lead to your entire floor collapsing if left unattended.
Trust Your Nose
If you still smell something musty or damp after a thorough cleaning, it is probably due to moisture damage lurking behind the walls. Although many older homes have this smell, rooms with actual damage have a more prominent smell. Sometimes you might not be able to see it but be sure to trust your nose and call to find the affected area.
Warped Walls
This is another clear sign that may point to an extensive problem. When drywall absorbs water, it begins to swell and becomes soft. Over time, the damaged area starts to crumble, especially around the baseboards. If you run your hand across the wall and it feels uneven or looks crooked when you look at it.
Visible Mold
Mold is built from the inside out so that by the time you can see it, no matter how much you scrub, the problem will not go away. You will need the help of our specialists to return your home to a safe place for the whole family.
Inspect and Repair your Bathroom Water Damage to prevent dangerous mold from forming and causing deterioration in your bathroom to occur, call SERVPRO of San Luis Obispo experts to inspect and repair your bathroom water damage.

How to prevent a fire on Halloween.

10/10/2019 (Permalink)

Halloween is almost here! Pumpkins are being carved, spooky decor is appearing all over the neighborhood, and costumes are getting their last-minute touches. These are just a few of the fall traditions that we look forward to every year.
Unfortunately, these Halloween symbols and activities can also present lurking fire risks that have the potential to become scary, but by planning you can help make this Halloween a fire-safe one. Taking simple fire safety precautions like keeping decorations far away from open flames and using battery-operated candles or glow-sticks in jack-o-lanterns can help ensure your holiday remains festive and fun!
“Halloween brings out the creativity in people of all ages. Children enjoy dressing up and going door-to-door collecting candy, and adults go all out decorating their homes with spooky accents,” said Lorraine Carli, NFPA’s vice president of Outreach and Advocacy. “The festivities, however, can be dampened if the proper safety measures are not put in place ahead of time and while out canvassing the neighborhood for treats.”
A fire can start when candles are too close to decorations or when long trailing costumes touch any lit candles. To make sure you have a spooky and safe Halloween, follow these tips from the National Fire Protection Association (NFPA):
• When choosing a costume, stay away from long trailing fabric. If your child is wearing a mask, make sure the eye holes are large enough so he or she can see out.
• Keep all decorations away from open flames and other heat sources like light bulbs and heaters.
• Use a battery-operated candle or glow-stick in jack-o-lanterns.
• Remember to keep exits clear of decorations, so nothing blocks escape routes.
• If your children are going to Halloween parties at others’ homes, have them look for ways out of the home and plan how they would get out in an emergency.

What employers should do to prevent mold

10/9/2019 (Permalink)

box of books, cabinets, and a trash can against a moldy wall Moldy Office Space

What Employers Should Do to Prevent Mold

There are some important steps that employers can take to make sure that their employees are not exposed to mold. These preventative measures are some of the most important things that employers should know about mold. Following these tips can help save time, money, and the health of their employees.

  • Have a reliable and certified building maintenance crew who are well-informed about mold and mold causes.
  • Have all the plumbing checked regularly throughout the year.
  • Check the building construction and design.
  • Make sure there is proper ventilation in each area of the building.
  • During summer months, open windows or run air conditioning regularly.
  • Use mildew resistant paint in offices where workers spend most of their time.
  • Consider replacing old carpets or wooden shelving that might have been exposed to moisture in the past.

Always let your employees know that you’re doing everything possible to prevent mold from growing in your building. When workers feel like their employers understand their health risks and are taking proper precautions to keep them safe, they’re less likely to file claims.

What to do if Mold is Found

If you find mold or you suspect mold is in your building, you can give us a call to SERVPRO of San Luis Obispo. The consequences of mold are too high to not take it seriously. Primarily, the health of your employees always come first. You never want to be responsible for the serious health issues that your workers can contract in a moldy environment. In addition, the structure of your building will be severely compromised if mold is found and if it is not remediated on time. Lastly, legal expenses from mold litigation can be overwhelming. Don’t put yourself in a tough position when it comes to mold.

SERVPRO Los Osos Reports About The Benefits Of Professional Residential Cleaning Services

8/29/2019 (Permalink)

Even with regular tidying and cleaning the typical household vacuum and carpet cleaner are rarely industrial enough for deep thorough cleaning that a home needs now and then. Once in awhile, it’s nice to have someone come in, move the furniture and get those nooks and crannies and overhead shelves and Joe Powers of SERVPRO, the Los Osos water damage specialists, has some tips about the benefits of deep cleaning.

When does a home need a deep cleaning? This answer depends on the how often a homeowner or renter wants a cleaning that gets deep into carpets, drapes and upholstery and leaves no damp, soggy spots behind. Professional services can include cleaning the HVAC system, removing strange looking spots from carpets and upholstered furniture, and eliminating persistent odors.

Basically, any time is a good time for a deep, thorough cleaning. Along with the usual “spring cleaning,” or preparing a home for the holidays or a special event, other circumstances include:

  • Preparing the home for sale
  • Cleaning up after tenants or a hoarding situation
  • Periodic deep cleaning to help with allergies and respiratory conditions
  • Cleaning carpets, upholstery, even floors and walls after a prolonged illness
  • Toilet and sewage overflow
  • Water and mold damage
  • Fire damage
  • Trauma or crime scene clean up

Kids spill food and drinks, pets have accidents, and dust, dirt and odd odors invade even the cleanest spaces. Grime (and other surprises) pile up behind refrigerators, stoves and the washer and dryer. Life happens and deep cleaning can range from deeper regular cleaning, to removing biohazard contaminants, and removing trash and junk from a hoarding situation. Biohazard removal, which can include blood, vomit, urine, feces and contaminated materials, is beyond the scope of the average housecleaning service.

A recent article in Health eNews cites the following reasons for keeping a house clean:

  • Lowering stress and fatigue
  • Reducing allergy and asthma symptoms
  • Improving safety
  • Lessening the spread of germs
  • Keeping pests away

The professional teams from companies such as SERVPRO have been thoroughly trained for cleaning up a wide range of situations. These professionals have all of the safety gear required for working with contaminated materials, all of the supplies and equipment for thorough cleaning and decontamination.

Whether the home is just ready for a deep general cleaning, or has been damaged or contaminated, the SERVPRO experts are the people to call.

SERVPRO of San Luis Obispo

San Luis Obispo, CA

(805) 541-1271

National Preparedness Month Offers Home and Business Owners an Opportunity to Resolve to be Ready for an Emergency

8/28/2019 (Permalink)

life ring National Preparedness Month

National Preparedness Month Offers Home and Business Owners an Opportunity to Resolve to be Ready for an Emergency Local SERVPRO disaster restoration specialist highlights no-cost tools to help property owners prepare and maintain a comprehensive emergency readiness plan. 

San Luis Obispo, CA (Grassroots Newswire) August 28, 2019 - No matter where you live or work, emergencies caused by weather, fire, wind, water, and other natural or manmade disasters can strike at any time and are largely unpredictable. SERVPRO of San Luis Obispo reminds San Luis Obispo-area home and business owners that preparing in advance is the best thing you can do to help minimize a disaster?s impact on your loved ones and your property. Each year, the Federal Emergency Management Agency (FEMA) designates September as National Preparedness Month ? a time to create, or update, your plan for when disaster strikes.

?In the same way that people make ?resolutions? at the New Year, National Preparedness Month is a great time to resolve to create a plan, or review your existing plan, each and every year,? said Joseph Powers of SERVPRO® of San Luis Obispo. ?Everyone needs a comprehensive emergency plan. Business owners also need to plan for business interruption and continuation. But equally importantly, families and businesses alike need immediate access to data like emergency and insurance contacts, shut-off valves, electrical panel locations, and the line of command to authorize work so emergency responders can react quickly and appropriately during the emergency. This month?s focus on preparedness is a great incentive for both families and businesses to put a plan in place and review it regularly.?

Creating an emergency plan is straightforward, according to Powers. No matter what type of threats exist where you live or work ? wildfires, flooding, hurricanes, tornadoes, or other natural or manmade disasters ? tools are available from FEMA (https://www.ready.gov) with guidelines for preparing emergency food, water, and medical supplies; planning for special needs; and creating communication and evacuation plans. These tools and others, like the SERVPRO READY app, also help you store essential contact and property information electronically where it can be accessed with a mobile device in seconds if disaster strikes. Both home and business owners can download the free app at https://ready.SERVPRO.com/home/mobileapp.

Local business owners can take an additional preparedness step by designating SERVPRO of San Luis Obispo as their disaster mitigation and restoration provider. SERVPRO professionals will conduct a no-cost assessment of the facility and assist the owner in completing a comprehensive Emergency READY Profile® (ERP) to be stored in the READY app.

?The key to getting your life or business back on track is timely response after a disaster strikes. That?s why it?s important to take the time to record and store your information electronically, and then commit to a time ? like National Preparedness Month ? to review and update your records at least once each year,? said Powers. ?Remember, filing cabinets and their contents may be inaccessible or even destroyed in an emergency situation, so don?t depend on them to keep track of critical insurance, property, or contact information in the event of a disaster. Store your data electronically. If disaster strikes, you?ll have the information you need literally at your fingertips.?

SERVPRO of San Luis Obispo specializes in disaster restoration, cleanup, and repair services, helping to remediate damage, making it ?Like it never even happened,? for both commercial and residential customers. For more information on SERVPRO of San Luis Obispo, please contact Joseph Powers at (805) 541-1271 or office@SERVPROsanluisobispo.com.

For more information on SERVPRO® and the SERVPRO Emergency READY Program, please visit www.ready.SERVPRO.com.


About SERVPRO®
Founded in 1967, the SERVPRO Franchise System is a leader and provider of fire and water cleanup and restoration services and mold mitigation and remediation. SERVPRO?s professional services network of more than 1,700 individually owned and operated Franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss events. Providing coverage in the United States and Canada, the SERVPRO System has established relationships with major insurance companies and commercial clients, as well as individual homeowners.

Why you should not clean up a blood spill on your own.

8/27/2019 (Permalink)

Accidents and crimes happen every day. Some of these incidents result in blood spills. While it may seem like the right thing to do at the time, victims of violent crimes and accidents should never attempt to clean up areas with blood for several important reasons:

PSYCHOLOGICAL & EMOTIONAL SAFETY
Going through a bloody accident or violent is a traumatic experience that can haunt you for years especially if its someone you know. Maintaining your emotional and psychological health is important so no further damage is created is critical in traumatic situations. Family members should protect each other during this critical recovery time which means that cleaning up blood yourself will not help heal the people involved. In fact, after a violent experience a person can develop Critical Incident Stress disorder, also known as CIS. OSHA published a CIS Guide about this disorder; it is one of the most important reasons not to clean up blood spills yourself. It’s critical in situations like this to contact a professional team, such as SERVPRO, who will work fast and treat your family with sensitivity and respect during a traumatic experience.

PERSONAL SAFETY
Blood borne pathogens can pose immediate dangers to untrained persons attempting to clean up blood. The Center for Disease Control lists the most concerning blood borne diseases: HIV, Hepatitis B and Hepatitis C are three of the most common and dangerous. C-Diff and MRSA are also deadly bacteria that are easily transmitted through blood. These pathogens should be considered as deadly and dangerous from either accidents or crimes blood spills which require professional biohazard cleaning services.

SERVPRO can help with any type of blood cleanup including suicide cleanup, homicide cleanup, decomposition cleanup, and industrial accident scenes.

When faced with tragedy, do the right thing: protect your family and loved ones and call in professionals. We are here to help and will make it a priority to assist you in a prompt and timely manner.