Recent Posts

Tips on preventing some water damage to your property.

7/21/2021 (Permalink)

two story white house with red roof tiles water damage

SERVPRO of San Luis Obispo has helped many commercial property owners and homeowners with water damage done to their property. It may be from a tree falling on your house on a rainy day to something simple like a leaky window. Sometimes it can be prevented if you schedule maintenance to your property liked the examples listed below:

  • Maintenance to the roof: Where rain is concerned, the roof is the first line of defense. Have a roofer check out your home every five years.
  • Repair to damaged windows:  Proper window installation and maintenance is imperative. Modern windows are fitted with wells and drains designed to help direct water outside the house. Improper caulking can prove disastrous by sending water into the house that should be draining away from the window.
  • Clean rain gutters!:  Schedule a licensed professional to clean gutters annually. A clogged rain gutter can send water cascading down the exterior wall, which can result in water entering the interior walls.
  • Divert down spouts: In a quick run to the local hardware store, homeowners can find a black, plastic corrugated 6-inch hose that fits around the base of the downspout. This device carries water away from the house, preventing it from seeping down into the foundation.
  • Clean away debris:  Especially during spring and fall seasons, when the area’s great trees emit pollen in tumble weed fashion and drop their leaves in mass, it is critical to diligently sweep outdoor surfaces weekly, especially patios and door wells to prevent the collection of debris clogging exterior drains.

First home time buyer tips

7/21/2021 (Permalink)

inside a house there is a door mat with first time buyer First home time buyer tips

Being a first-time homeowner does not come with an instruction book especially when it comes to making sure you have proper insurance. But not all insurances are the same.

Buying any home insurance once you have purchased the home is great but just buying any insurance is not so great. You must make sure that the insurance covers what you need and do not. It varies depending on where you live as well.

Usually, a policy will cover the actual dwelling and some of the other structures on the property, such as a fence, garage, patio, or driveway. Personal property is usually covered as well. This includes the contents inside the home, although you may need to pay a bit more in premiums for high-value items like jewelry or paintings. You will want to make sure this is covered in your policy.

Especially natural disasters are the one area that can cause some problems, as not everything is covered, and you often must buy separate flood, hurricane, or earthquake insurance—especially if you are in an area that is highly susceptible to these disasters. You also may be able to lower premiums by better protecting yourself against damage, such as adding storm shutters, reinforcing your roof, or buying stronger roofing materials.

What are IICRC Standards and Role at SERVPRO of San Luis Obispo

7/21/2021 (Permalink)

IICRC Logo IICRC Certified

SERVPRO of San Luis Obispo technicians are certified with IICRC. IICRC is Institute of Inspection Cleaning and Restoration Certification. They have standards and roles that our technicians follow.

What are IICRC Standards?
According to the IICRC website: The IICRC is an American National Standards Institute (ANSI) member and accredited standards developer. ANSI is responsible for overseeing the development of national consensus standards and verifying that the requirements for due process, consensus, and other criteria for approval have been met by the standard’s developer.
What is IICRC’s role as a Standards Developing Organization?
It handles all the procedural work involved in developing the standards, which involves many steps including: putting together a Consensus Body (committee of volunteers who write the standards); administering the online workspace; scheduling and organizing all web and in-person meetings; coordinating the public review process; conducting the Consensus Body approval ballot; addressing any appeals as needed; editing the document; getting ANSI approval; and then publishing the final standard. As one of the first organizations to serve as a resource to others in the inspection, cleaning, and restoration industry, they are set out to create a set of best practices—or standards—to connect our industries together. Their standards serve to develop common, industry-accepted language that enables any users to discuss concepts and procedures more universally regarding cleaning, inspection, and restoration.

Why you should pick SERVPRO of San Luis Obispo!

7/21/2021 (Permalink)

SERVPRO of San Luis Obispo Logo in orange, white and black colors SERVPRO of San Luis Obispo

When your home or business has had some kind of damage water, fire, mold, etc, it can be difficult to find people who genuinely understand and who want nothing more than to help you get through this situation. 

You can trust the professionals here at SERVPRO of San Luis Obispo. With our knowledgeable technicians here on your side, we will provide an unbeatable customer service experience that you will not find anywhere else. Our project Coordinators will walk you through the damage and will thoroughly explain the plan of action at the beginning of the loss. You can trust that SERVPRO of San Luis Obispo will take you in the right direction that is best suited for your specific needs.

Our staff is always available throughout the job process to answer any questions and address any concerns you have about the process 24/7. We fully understand the difficulty of seeing your home in a damaged state. That is why here at SERVPRO of San Luis Obispo we treat your home as if it were our own and we will treat you as if you were family.

At the end of the project, our Lead Technician and Reconstruction Coordinator will walk you through the project and will discuss the reconstruction steps with you to bring your home back to its former glory.

The process of estimating a commercial or home fire damage property

7/20/2021 (Permalink)

Black soot around wooden beams in the attic Fire Damage

Fires are one of the most common disasters to strike personal to commercial properties, especially in the central coast. We have had our fair share of large fire in our area. However, every year in the U.S., there are over 100,000 fires, with fire damage losses to commercial properties exceeding $2 billion every year. Generally, the damage estimate is done by either the insurance field adjuster or a qualified Preferred Vendor. If you have had significant fire damage to your property, you will need to make an insurance claim. If you do not have insurance, your restoration expert may find you low-cost options to reduce the cost of the damages. In widespread fires like wildfires, there may be disaster grants available, too. Insurance companies and restoration experts work closely together to ensure high-quality standards, but each may have different goals. When you choose SERVPRO of San Luis Obispo to do the assessment, their goal will be to get you the highest-quality restoration. In many cases, items can be restored instead of replaced. This can help keep a place looking more authentic, along with saving items that you would prefer to keep. SERVPRO of San Luis Obispo will have a much better idea about what their custom soot and smoke cleanup solvents will be able to save and what must be replaced. The estimate process should be transparent, and you should ask any questions that arise as it is explained to you.

Different kind of extinguishers for different types of fires.

7/20/2021 (Permalink)

red fire extinguisher putting out a large flame of fire Fire Extinguishers

Fires are some of the most devastating forces of nature a home, household, or business can face. Regardless, if a kitchen fire incident or falling asleep with a lit cigarette, your home or business can sustain serious damage. These happen to be some the most common fire damage types you will face in the U.S.
Class A
Involving solid combustible materials such as wood, paper, cloth, trash, or plastic, Class A fires are the most common types of fire. In addition to being the most common fire. To do so, it is recommended to use a water or foam fire extinguisher, or water to douse the fire.
Class B
Class B fires involve flammable and combustible liquids such as gasoline, alcohol, oil-based paints, lacquers. Therefore, extinguishers with a B rating are designed to extinguish fires involving flammable and combustible liquids.
Note: Do not attempt to extinguish a fire involving flammable gas unless there is reasonable assurance the source of fuel can be promptly shut off. In fact, if the only fuel burning is the leaking gas, the best method for extinguishing the fire is to shut off the fuel supply. Extinguishing a flammable gas fire, without shutting off the fuel, will allow unburned gas to escape into the atmosphere, which may permit a dangerous accumulation of gas to develop, and an explosion may occur if the gas is exposed to an ignition source.
Class C
Class C fires require a source of electricity. Therefore, they may be started by old wiring, worn-out breaker boxes, frayed electrical cords, or faulty appliances. Then, if possible, extinguish the flames using a carbon dioxide or dry powder fire extinguisher. Do not use water or foam to put out an electrical fire, as both materials can conduct electricity and potentially make the situation more dangerous.
Class D
Most rare among each class of fire, Class D fires can happen when metal ignites. This typically requires high levels of heat and is most common when alkali metals such as potassium, magnesium, aluminum, and sodium are exposed to air or water. Although you are unlikely to encounter a Class D blaze in your home, it is advised that such fires be extinguished with a dry powder extinguisher only.
Class E
Results from the factors found in both Class A and Class B fire damage. The difference being this class introduces electrical elements onto the list. This makes fighting the fire and the resulting damage vary from that in Class A and B.
Class F
A fire that results from the cooking of oils and fats. These fires are significantly hotter and pose more severe damage than those found in Class B.
Class K
Class K fires involve vegetable oils, animal oils, or fats in cooking appliances. Extinguishers with a K rating are designed to extinguish fires involving vegetable oils, animal oils, or fats utilized in commercial cooking appliances.
Note: Extinguishers with a K rating are normally required where deep-fryers and/or griddles are utilized to prepare large quantities of food. An example would be a commercial kitchen similar to those found in restaurants and cafeterias.

San Luis Obispo Fire Damage Company Helps Manage Insurance

7/20/2021 (Permalink)

Black soot and burned wall and fence Fire Damage

SERVPRO of San Luis Obispo, serving the Central Coast community since 1990, is reminding the community that it can help process insurance claims for fire, water, mold, and other disaster related damage. The San Luis Obispo fire damage company is part of the national SERVPRO Claims Information Center (CIC) that provides end-to-end insurance claims assistance. “We are uniquely positioned to provide comprehensive claims assistance because of the services we provide, including fast response to emergency calls,” said Joseph Powers, the owner of SERVPRO of San Luis Obispo. “Our 24/7 response to calls means we are first on the scene to assess the damage and start the repair and recovery process.” As a national company, SERVPRO has unique standing with the insurance industry because the company standard delivers the most extensive performance guidelines in the restoration industry. In many cases, an insurance company requires a professional damage restoration company work with the insured, when this company is a SERVPRO company, the claim process starts as soon as the SERVPRO team arrives at the scene. “The first things we do,” said Powers from the San Luis Obispo fire damage company “is inspect and assess the damage, board-up and tarp to protect the premises and contents and immediately start removing water, soot and ash.” As soon as the property is protected, the next phase of the assessment includes a room-by-room inspection with the property owner, to assess and report the details of the damage. This detailed assessment includes:

  • A detailed inventory, including digital photographs
  • Assistance with determining the values of items
  • Determining the best method for saving the items, which may include everything from simply
  • wiping down an item to drying and cleaning books, paperwork, even photographs and art
  • Providing a complete report for the client and the insurance company

The entire restoration process, from start to finish involves removing all water and mold damage that may be present, removing smoke and soot, cleaning and sanitizing all restorable items, furnishings and

structures that were damaged. The next-to-final-step is helping the client file an accurate and complete insurance claim, then helping monitor the claims process. While insurance companies have representatives to work with owners to determine the extent of loss, the insurance company has processed thousands of fire damage claims. The owner has had only one fire to process and is not as clear-minded about what information is needed is as the insurance company. “Helping with the claim is a natural service for SERVPRO,” said the San Luis Obispo fire damage company owner. “It’s a natural extension of our commitment to restore peace of mind.” Powers said his company provides an invaluable service by working closely with the home and business owners and the insurance companies. “We are there, hand-in-hand with the people most effected and bring the professional expertise to support our clients through the entire process.”

SERVPRO of San Luis Obispo Helping in a Storm Damage

7/20/2021 (Permalink)

cement wall and wooden stairs damaged by rain storm storm damage

SERVPRO of San Luis Obispo team has various divisions of skilled professionals ranging from our field technicians to experienced general contractors that can help with board up, tarping, controlled demolition, and later reconstruction as needed. Here are some things that you can do to help professional restoration after a flood loss if possible:
• Circulation of air and ventilation can help to reduce the severity and speed of mold development after a devastating flood loss. While in many situations, microbial threats are unavoidable, lessening their severity can help remediation efforts be less costly and damaging to the house.
• Managing the contents is a significant level of our restoration practices after fire and water loss incidents, but there are ways that you can help to protect the things that matter most to you. Your treasures and keepsakes might be in line to become exposed to contaminated floodwater, and by removing these items from the area or moving them to a safer portion of your property, you can make the rest of the process more efficient and have ensured the protection and security of your most favored belongings.
• If it is possible and safe to do, it may be a good idea to disconnect running utilities such as gas, electricity, and even water flowing into the house if possible. All of these could become damaged by flooding under the right conditions, and you can prevent the situation from being more hazardous than necessary for our responding SERVPRO technicians.

Helping out a homeowner after a storm damage.

7/20/2021 (Permalink)

green machine near furniture and skylight above storm damage

After having a large storm hit earlier this year in San Luis Obispo many homeowners were concern that there may have been damage done to their house that they might end up discovering too late. That exactly happened to one of our customers. The customer started experiencing mold and water damage and did not know where it was coming from. So, the insured reached out to her insurance company who suggested she contact SERVPRO right away for the fastest most efficient response. Once our technicians arrived and assessed the damages in the property. They were able to find the cause of the leak was a broken sky light which was broken by debris and tree branches that fell on it when the storm occurred. SERVPRO of San Luis Obispo was able to help this insured with the remediation and reconstruction of the damaged skylight. The insured was glad that SERVPRO of San Luis Obispo was able to help her out quickly and efficiently.

Birds may cause damages to your commercial property

3/11/2021 (Permalink)

sunset behind a building with birds flying around it Birds on buildings

Birds may be harmless, small, and graceful creatures. They can also become a pest to your commercial properties. They may do more damage than you may think below are some areas where properties have had damages done due to bird droppings to their nests:

Roof damage:  Starling, pigeon and sparrow nests are often built-in rain gutters, drains and the underside of roof corners. Warehouses may experience great damage, even collapsed roofs, when drainage systems are blocked, and standing water is forced to rise. A collapsed roof that results in death or serious physical damage could put a company out of business. Bird droppings can eat away at many substrates, especially tar-based roofing materials. Droppings that can accumulate on roofs will eat into the material and eventually cause leaks. The life expectancy of a warehouse roof can be cut in half by a light, but continuous, layer of bird droppings.

Blocked ventilation systems:  Bird nests built in chimneys and ventilation systems can not only spread diseases through the system, but they can block airflow to the building. 

Fires:  Nests are usually flammable due to their construction of twigs, straw, and dried droppings. Nests constructed in electric signs and machinery pose a severe fire risk.

Property:  Left undisturbed, bird waste can damage almost any building material. Wood, stone, steel, and iron can all be damaged by bird droppings, which have a pH level like vinegar. If allowed to accumulate, droppings can clog gutters, discolor paint, corrode I-beams, ruin cloth awnings, and short out electrical equipment. Droppings commonly eat into and destroy wood, paper and cardboard packaging of products stored outdoors on pallets.

If you experience any damages give SERVPRO of San Luis Obispo a call at 805-541-1271.